Any products being returned must have an RMA number.
Please contact Customer Services to obtain an RMA number before returning any products . Frame Communications accepts no liability for goods returned, without prior written authority.
Frame Communications reserves the right to refuse returns without a valid RMA number shown clearly on the outside of the package. An unauthorised return, eg one for which an RMA number has not been issued or one without a valid RMA number shown clearly on the outside of the package, will be returned to the customer at the customer’s expense
Please see our full terms & conditions of sale for further details.